Hyperion Financial Management Account Access


February 4th, 2014

Technology: Oracle EPM (Hyperion) Financial Management

Version:  and  later

Topic:  When attempting to access a Financial Management application, the following error is received- “Illegal operation attempted on a registry key that has been marked for deletion.”


This error is specific to Oracle EPM installations on Windows 2008, and caused when the Windows user account associated with the  Financial Management(HFM) processes has been used to login and logout on the HFM server/s, deleting user specific dynamic registry keys that are attempting to be read.

The error can be received through any related interface attempting to load and access an HFM application, including Workspace, SmartView, running a Financial Reporting report that uses an HFM application as a datasource, etc…

To resolve, perform the following steps on every HFM server in the environment-

  1. Run group policy editor (gpedit.msc)
  2. Expand to: Computer Configuration -> Administrative Templates -> System -> UserProfiles -> Do not forcefully unload the user registry at user logoff
  3. Check the setting and change it from Not Configured to Enabled
  4. Reboot the servers


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One comment on “Hyperion Financial Management Account Access”

  1. Ashish says:

    I am actually getting this error while creating a new HFM Application from Workspace. I performed the above steps but the problem was not resolved.
    Can you please help?

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